๐Ÿ“ž LeadFlow
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Lead Status

Categories

Direction

IDDirCallerDateDurationRecordingStatusCategoryAssignedCustomerTicketNotesActions
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Register … Manage ›
Walk-in Customer
No contact
Subtotal$0.00
Discount $
Tax (5.5%, products)$0.00
Total$0.00
Repair Pipeline
All Tickets
Ticket #CustomerDeviceProblemStatusTechnicianPartsEst. CostPaymentCreatedActions
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Payment Summary
Every payment shows here โ€” repair-ticket payments and retail/POS sales (cash, card & check). The cards above break down your totals by method.
Recent Payments
DateTicketCustomerAmountTypeMethodStatusActions
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SKUNameCategoryBrandIn StockMinCostSell PriceLocationActions
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Revenue vs. previous period

📈 Revenue (Last 30 Days)

💳 Payment Methods

🔧 Tickets by Status

👤 Technician Performance

TechnicianTotal TicketsCompletedActiveAvg ValueTotal Revenue

📱 Top Device Types

🏷 Top Brands

📱 Top Models

🔧 Top Repairs

📆 Busiest Days — 📞 Calls

📆 Busiest Days — 🚶 Walk-ins

📆 Busiest Days — All

🕐 Busiest Hours — 📞 Calls

🕐 Busiest Hours — 🚶 Walk-ins

🕐 Busiest Hours — All

🔁 Repeat Customers

โ€”
Drop-off Pickup Consultation In-store Repair โš‘ Ticket due date

๐Ÿ“ฃ New Email Campaign

โ€”
Your address + an unsubscribe link are added to every email automatically.

โš™๏ธ Automations

Set-and-forget emails. Flip on what you want โ€” they send themselves.

Required for review requests. You can also send manually from any ticket with โ˜… Review.


๐ŸŽ Refer a Friend


Redeem a code at checkout in the POS screen โ€” both customers get the credit on the spot.

๐Ÿ“‹ Campaign History

DateSubjectAudienceSent

โญ Review Engine โ— connected

Smart review funnel โ€” 4โ€“5★ go to your Google page, 1โ€“3★ come to you privately. Auto-sends on completed repairs when the funnel toggle (in Automations above) is on.

Open dashboard → Counter QR

๐Ÿ’ฌ SMS Campaigns

Coming soon โ€” needs a texting provider (e.g. Twilio). Email campaigns are live now.

Select an email to read
🏪 Shop Info
📧 Email / SMTP
Notifications sent on:
📲 Telegram → Ticket Bot
Text your bot a message and it opens a ticket automatically. In Telegram, message @BotFather, send /newbot, follow the prompts, then paste the token it gives you below.
Team Members
NameUsernameEmailRoleLast LoginStatusActions
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